Stairwell Towers

• Deliveries will be made by our company to the address stipulated in your order. You must ensure that someone is present to accept delivery.
• If we are not able to deliver your Goods within the days stated, we shall notify you by e-mail to arrange another date for delivery.
• We will not deliver the goods in instalments if the goods are not available at the same time for delivery
• Any dates and times are approximate and early or late delivery will not be an acceptable reason for refusing goods.
• The seller shall determine method, date and time of delivery. Postponement of delivery at the buyers request or the failure on the buyers part to accept delivery then the buyer shall be liable to pay the seller all extra expenses.
• The delivery address should include a house number and street name along with a full valid postcode. A telephone number is required in case the delivery address can not be found. The Carrier will deliver between 9am and 5pm Monday to Friday, someone should be at the delivery address between these times to accept delivery. If you know you will not be in, please leave details of a safe place for the carrier to leave your order in the further details section. The goods are left in the location you specify at your own liability, if the goods are water damaged or stolen from the place you specify then Towers and sanders accepts no responsibility for this loss – this is at your own risk. If in doubt please provide a work address to deliver to.
• Towers & Sanders ltd can not accept responsibility for late deliveries caused by poor address details, difficult access or no one being available at the delivery address to receive the goods.
• Fast deliveries only applies to products in stock, orders for products that are out of stock will be dispatched when stock is available. Please check stock availability if you are making a time sensitive order. Deliveries are made by third party carrier companies if all our trucks are full, when stock is available it will be sent Next Working day carrier (Or Parcelforce Standard depending on the zone) but there is no guarantee the carrier will always achieve this. NOTE: We deliver to all parts of the UK ourselves. We do not deliver to any offshore addresses. All parts of Scotland are chargeable, and the charge is calculated at the checkout. Please also note, Free delivery is only applicable to orders over £500.00 Net. If under £500.00 net, £49.99 + VAT will be applied. Unless you are located in Scotland, where additional charges may apply once you have put your shipping address in. We chagre £169.99 + VAT for delivery to Scotland. There are some exclusions as to where we deliver to in Scotland, and it will show on your basket if we can deliver. if you are unsure, please feel free to call us.
• We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.

We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.